SRPSKI:
Menadžer usluga za goste na EXPO 2027 BELGRADE SERBIA može biti odgovoran za organizaciju i koordinaciju aktivnosti koje direktno utiču na iskustvo posetilaca, međunarodnih gostiju, poslovnih partnera i delegacija. Njegov posao može uključivati koordinaciju osoblja na informacijama, prijemu, hospitality punktovima, VIP zonama i drugim mestima na kojima gosti traže pomoć. Menadžer prati kvalitet usluge, raspored osoblja i rešavanje situacija koje zahtevaju dodatnu pažnju. Može sarađivati sa paviljonima, protokolom, obezbeđenjem, transportom, medicinskim i drugim operativnim timovima. Kandidat treba da bude veoma organizovan, komunikativan, profesionalan i sposoban da donosi operativne odluke u okviru svojih ovlašćenja. Iskustvo u hotelijerstvu, turizmu, event industriji, hospitality sektoru ili radu sa velikim brojem gostiju može biti značajna prednost. Poznavanje engleskog jezika je veoma korisno, a dodatni jezici mogu predstavljati prednost u međunarodnom okruženju.
ENGLISH:
A Guest Services Manager at EXPO 2027 BELGRADE SERBIA may be responsible for coordinating activities that directly affect the experience of visitors, international guests, business partners and delegations. Responsibilities can include managing staff at information points, reception areas, hospitality desks, VIP zones and other locations where guests require assistance. The Manager may monitor service quality, staff schedules and situations that require additional attention. Cooperation with pavilions, protocol, security, transportation, medical and other operational teams may also be part of the role. Candidates should be highly organized, communicative, professional and capable of making operational decisions within their responsibilities. Experience in hospitality, tourism, hotels, event management or working with large numbers of guests can be a significant advantage. English language skills are highly useful, while additional languages can be valuable in an international environment.