SRPSKI:
Guest Experience Manager na EXPO 2027 BELGRADE SERBIA odgovoran je za koordinaciju aktivnosti koje utiču na celokupno iskustvo posetilaca, gostiju i delegacija. Njegov posao može obuhvatati praćenje načina dočeka gostiju, informisanja, usmeravanja, prezentacije programa i komunikacije sa različitim timovima. Posebna pažnja može biti usmerena na to da posetioci dobiju jasne informacije i profesionalnu podršku tokom boravka u paviljonu ili određenoj zoni. Menadžer sarađuje sa hostesama, informatorima, concierge osobljem, hospitality timom, protokolom, security službom i menadžmentom. Važne su organizacione i komunikacione sposobnosti, iskustvo u radu sa gostima i sposobnost rešavanja operativnih situacija. Poznavanje engleskog jezika je veoma važno, a dodatni jezici mogu biti prednost.
ENGLISH:
A Guest Experience Manager at EXPO 2027 BELGRADE SERBIA coordinates activities that contribute to the overall experience of visitors, guests and delegations. Responsibilities may include monitoring guest reception, information services, visitor guidance, program presentation and communication between different teams. The role focuses on helping ensure that visitors receive clear information and professional assistance throughout their experience in a pavilion or designated area. The manager may cooperate with hostesses, information staff, concierge personnel, hospitality teams, protocol, security and pavilion management. Strong organizational and communication skills, experience with guests and the ability to resolve operational situations are important. English language skills are highly valuable, while additional languages can be an advantage in an international environment.