SRPSKI:
Hospitality Manager na EXPO 2027 BELGRADE SERBIA odgovoran je za organizaciju i koordinaciju hospitality osoblja koje pruža uslugu i podršku gostima. Njegove obaveze mogu uključivati organizaciju smena, raspoređivanje osoblja, kontrolu standarda usluge, komunikaciju sa paviljonom i organizatorima, rešavanje zahteva gostiju i koordinaciju sa catering, konobarskim, VIP i protokolarnim timovima. Hospitality Manager treba da ima iskustvo u hotelijerstvu, ugostiteljstvu, event industriji ili sličnim oblastima i sposobnost upravljanja većim brojem zaposlenih. Profesionalnost, organizacija, diskrecija i komunikacija su ključni. Poznavanje engleskog jezika je važno zbog rada sa međunarodnim gostima, delegacijama i partnerima. Ova pozicija može obuhvatati svakodnevno praćenje kvaliteta usluge i rešavanje operativnih situacija tokom celog radnog dana.
ENGLISH:
A Hospitality Manager at EXPO 2027 BELGRADE SERBIA is responsible for organizing and coordinating hospitality staff who provide services and support to guests. Responsibilities may include shift planning, staff allocation, monitoring service standards, communicating with pavilion management and organizers, handling guest requests and coordinating catering, waiting, VIP and protocol teams. A Hospitality Manager should have experience in hospitality, hotels, events or related fields and be capable of managing a larger team. Professionalism, organization, discretion and communication are essential. English language skills are important when working with international guests, delegations and partners. The role may include daily monitoring of service quality and resolving operational situations throughout the working day.